Measurement phases are the most important in any business strategy. Social actions must measure whether the money invested is profitable or not, i.e. knowing the ROI (Return On Investment) whose formula is:
Measurement phases are the most important in any business strategy. Social actions must measure whether the money invested is profitable or not, i.e. knowing the ROI (Return On Investment) whose formula is:
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5 bases of Marketing on social networks that should always be taken into account are:
1. Integration
Social networks should not be considered as something isolated and different, separated from the rest of the marketing actions, but it must be something more in the overall strategy of the company and therefore it must reflect the social channels of the company in all those places where possible
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Having presence in social networks these days is vital for every company, here some how’s to and why:
Why having a presence on social networks?
-communicate content to existing and new customers
-work with companies and related persons
-create a community of followers
-to involve clients in the development of the business
In a nutshell, the presence of companies on social networks improves the opportunities of business, profitability and its permanence in the market.
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Social networks are not more than the evolution of the ways of communication. They are based on the creation, collective knowledge and widespread confidence.
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The evolution of telemarketing has been dramatic in recent years. The business does not only become activities that traditionally has focused – telecommunications, banking, insurance…-, but also has been incorporated into new fronts: service companies, automotive… Thus, the telemarketing has become an outsourcing service that provides ever more added values. Maybe that is the reason why has become so popular in recent years!
According to Laurent Etcheverry, director general of IFAES, organizer of the Salon of the Call Center (www.ifaes. com), “the sector experienced a very strong growth until 2000, stagnated in 2001. Today continues to grow, although at one slower pace than before”. María de el Pino, Director of unison (www. unisono.es), adds that “is a sector which, in some ways, is alien to the cycles of the economy: grows both in good times and during the crisis”.
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